Privacy Policy

Rise Event Production Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.riseeventproduction.com (further mentioned as the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, you have the option to create a membership with the Site. We will collect your name, email, and phone number at your discretion. We also automatically collect certain information about your device, including information about your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
• “Google Analytics” are used to analyze website usage as well as to provide metrics and analytics from website viewers such as: pages viewed, time spent on pages, number of users, etc. Google Analytics does not collect information for re-targeting or advertising purposes. Analytical data does not contain any Personally Identifiable Information (PII).

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics, Google Analytics, about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We DO NOT share your Personal Information with any third parties. All Device and Personal Information is kept with Rise Event Production.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts/orders we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, to include the United States.

DATA RETENTION

When you place an order or visit our Site, we will maintain your Order Information and Device Information for our records unless and until you ask us to delete this information.

Data tracked by “Google Analytics” is stored for 14 months after the users last visit. This data is used strictly for monitoring web traffic.

DATA BREACH PROCEDURE

In the case of a data breach, we will:

1. Determine what information was lost or exposed
2. Notify the appropriate authorities
3. Notify all affected parties
4. Ensure vulnerability has be secured

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices or if you have questions, please contact us by e-mail at info@riseeventproduction.com.